Return and Refund

updated on 1/1/2021

30 Day Return

Return for a refund or an exchange is subject to the terms and conditions below:

  • Products can be returned or exchanged within 30 days of the shipment date, excluding Final Sale/Clearance items and items with 30% discount or more.
  • After initiating return & refund request, items must be shipped to our designated address within 15 day. Returned item must be in original condition. We will not accept items that have been damaged. 
  • We reserve the right to refuse any compromised items affected by the factors mentioned above. In some cases, we might charge up to 80% processing fee at our own discretion.
  • Defective return shipping will be covered by Oday.
  • Non-quality related return subject to $10 process fee to cover the product repackaging cost. The Customer is responsible for return shipping for non-quality related return.
  • Refund to the original payment only.
  • Returns are for domestic orders in U.S. lower 48 States only

360 Days Extended Return

We offer 360 days extended return policy:

  • Products can be returned within 360 days of the order date, excluding Final Sale/Clearance items and items with 30% discount or more.
  • After initiating return & refund request, items must be shipping to our designated facility within 15 days. The Product MUST be in UNOPENED/UNUSED condition.. We will not accept items that have been used. Items MUST have original packaging to be accepted for returns.
  • We reserves the right to refuse any used items. If the product is used, we might charge up to 80% processing fee at our own discretion.

10 YEAR OdayCARE

We offer 10 Year OdayCARE:

Click the link for more information.

Return Request